Privacy policy

CH1TL Privacy policy
This Privacy Policy describes how your personal information is collected, used, and
shared when you visit or make a purchase from shopify CH1TL (the
“Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your
device, including information about your web browser, IP address, time zone, and
some of the cookies that are installed on your device. Additionally, as you browse the
Site, we collect information about the individual web pages or products that you view,
what websites or search terms referred you to the Site, and information about how
you interact with the Site. We refer to this automatically-collected information as
“Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies, and
how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP
address, browser type, Internet service provider, referring/exit pages, and date/time
stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information
about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the
Site, we collect certain information from you, including your name, billing address,
shipping address, payment information, email address, and phone number. We refer
to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both
about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed
through the Site (including processing your payment information, arranging for
shipping, and providing you with invoices and/or order confirmations). Additionally,
we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and
fraud (in particular, your IP address), and more generally to improve and optimise our
Site (for example, by generating analytics about how our customers browse and
interact with the Site, and to assess the success of our marketing and advertising
campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal
Information, as described above. For example, we use Shopify to power our online
store--you can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy. We also use Google Analytics to help us
understand how our customers use the Site -- you can read more about how Google
uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google
Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws
and regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you.
For more information about how targeted advertising works, you can visit the
Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-wo
rk.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we
see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we
hold about you and to ask that your personal information be corrected, updated, or
deleted. If you would like to exercise this right, please contact us through the contact
information below.
Additionally, if you are a European resident we note that we are processing your
information in order to fulfil contracts we might have with you (for example if you
make an order through the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for
our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of eighteen years.
CONTACT US
For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by e‑mail at iain@ch1tl.co.uk or by
mail using the details provided below:
CH1TL
[Re: Privacy Compliance Officer]
CH1TL, The Heathers, Back Lane, Duddon, Tarporley, CW6 0EY.